Returns We offer a no-questions-asked replacement for the same item that was either corrupted during the download or any problem with downloading an item.  We will check to make sure payment went through and we will email you the item right away. If you need to re-download an item, please contact us and we will guide you through the returns process and get your item emailed to you right away.  Please make sure that your email address you give us to send you your replacement is the same email address on your PayPal account. More Help Please also see our Help Desk for info on shopping our website, and any other help not covered here.